FAQs are essential for websites because they give users quick access to answers without wasting time searching through endless pages. They are especially useful for eCommerce stores, blogs, and business sites because they improve user experience and save time.
As the number of FAQs grows, even with the best organization, users often struggle to locate specific answers, especially in larger sections. A search bar at the top of your FAQ section will make information instantly accessible and satisfy your users with their experience.
This tutorial focuses on creating a searchable FAQ section using Ultimate Blocks, a WordPress plugin known for its ability to supercharge the WordPress editor with 26 effective and efficient blocks. We chose it because it is simple to use, provides excellent customization, and integrates perfectly with WordPress. Let’s get to them.
Step 1: Install and Activate the Ultimate Blocks Plugin
The Content Toggle block of Ultimate Blocks is available in the free version and will allow you to create a collapsible FAQ section. However, if you are in need of the search functionality within the block, you’ll need to purchase the Pro version.
To get started, first visit the Ultimate Blocks’ website and purchase a Pro plan. Once you’ve done that, run through your confirmation email and download the plugin.
Now, from your WordPress Dashboard, navigate to Plugins > Add New and then click Upload Plugin.
Next, choose the file from your device, click Install Now, and later, activate it.
After activation, click the Complete Ultimate Blocks Pro Activation Now link, enter your license key from the email, and activate it to unlock Pro features.
Step 2: Insert the Content Toggle Block
First, decide where you want your FAQ section to appear. Once settled, click on the + icon in your editor to add a new block, search for “Content Toggle,” and select it. This block will allow you to add expandable and collapsible FAQ items.
Step 3: Add Questions and Answers
When the Content Toggle block is added, click the small arrow (
) icon next to the panel title to expand it. In the expanded section, enter your question in the “Panel Title” field, and below that panel, add the answer in the “Panel Content” area.
To add more questions, select the block again, click the plus sign, and repeat these steps for additional FAQ items. Similarly, if you feel you’ve created an item that isn’t necessary anymore, simply click the delete button on the top right corner of every section.
Step 4: Use Nested Blocks for Detailed Answers
Now, if your answers need additional elements like images, lists, links, or others, you can use nested blocks within each answer area. First, select the panel, then click the + icon inside the content section and add the necessary blocks that suit your needs. This option will allow you to create rich and detailed responses.
Step 5: Enable the Search Feature
Since the Pro version is activated, you can enable the search functionality within the Content Toggle block. Select the whole block first, head to the settings panel on the right side of your dashboard, expand the search feature, and then toggle on Enable Search to add a search bar above the FAQ section.
If you feel the need, you can also enable the Advanced Controls, which will allow you to display a search summary beneath the search box and enable search filters to match case.
Step 6: Customize Your Content Toggle Block
Now is the time to make additional tweaks to your FAQ section. Once you select the Content Toggle block, its settings will appear in the sidebar, where you can adjust General Settings such as the heading tag for the Panel Title, the Toggle State (collapsed or expanded), display options for individual or entire panels, and turn the FAQ schema on or off.
Moving to the Style Settings tab, you can customize the color scheme for the container, title, link, toggle icons, and the highlighting color for search results. You can also choose different icons to indicate the toggle state and adjust their position within the block.
After completing all these steps, preview the page to ensure everything works as intended and then click Publish to make your FAQ section live. Here’s a demo to show you what you can achieve by following the previous steps correctly.
Conclusion
An FAQ section should do more than answer questions; it should guide visitors to the information they need without frustration. This tutorial has shown you how to use Ultimate Blocks to create a searchable FAQ section in WordPress. If you follow the previous steps correctly, you will be able to create a searchable FAQ, which in turn will improve your site’s ability to address user needs efficiently. With your searchable FAQ live, your website is now better equipped to handle user queries while maintaining clarity and accessibility.
